Minty Values

The most important thing for us at Minty is you, our customer. This drives everything we do. If you’re not happy, we’re not happy.

So our promise to you is that from the beginning to the end of your Minty loan we will be:


Open and honest
We will ensure that you fully understand every aspect of your unsecured personal loan right from the start, including how much you have to repay and when. There are no hidden surprises with a Minty loan.


Flexible
You can choose the frequency of your loan repayments. If your circumstances change during the loan and you have difficulty making the payments, we will work with you to find a way forward. And if you need more money adding to your Minty loan balance, we can consider this too based on your financial circumstances.


There for you
At Minty we value all interactions with our customers. We are there for you at every step of your loan journey. If you need to chat about your loan, or have any kind of question or problem, we will listen and answer.

Minty Benefits

Minty is a direct lender so when you apply for an unsecured personal loan with us, you only deal with us. We operate online so you can manage your Minty loan  from the comfort and privacy of your own home.

As a direct lender, we are able to:


Move quickly
When you need a loan, you need it fast. At Minty we can give you an instant lending decision, then get the money into your bank account once loan is approved.


Give you the money you need for the reason you need it
There are no restrictions on what you can use your Minty loan for. We lend you the money then it’s over to you. We can lend you between £1,000 and £3,000 and if you need a top up during your loan we can consider that too, as long as you can afford it and your existing loan repayments are up to date.


Offer flexible repayment options
At Minty we know there is no “one size fits all” in the way our customers choose to manage their loan. So we offer you the option of making your loan repayments on a weekly, fortnightly or monthly basis. Our standard repayment period is 24 months, but if you want to pay us back earlier that is fine: there are no extra charges for early repayment.

Minty Customer Protection

When you become a Minty customer, you can be confident that we have your back. The financial services industry can seem daunting and complicated, and we want to make things as stress-free as possible for you.

So when you take out a Minty loan, rest assured that:


We will be fair
We will make sure that you can afford a loan with us before lending you money, to avoid you running into difficulties with repayments later. We will double check that you are happy with the amount and frequency of the repayments before going ahead.


We are legit
As part of Loans 2 Go, Minty is fully authorised and regulated by the Financial Conduct Authority. We are also a committed member of the Consumer Credit Trade Association (CCTA) which aims to ensure responsible access to credit for all. Minty is a trading name of Loans 2 Go Limited, an industry leader in the provision of alternative, affordable personal loans for over 20 years.


We are compliant
We also have a dedicated Compliance team, who continually work to ensure that a Minty loan is compliant with the regulations and meet the needs of our customers.



So if you’re in the need for some additional funds then why not try a fresh approach to lending with Minty!